The SwimShop is committed to protecting your privacy. This part of our privacy policy explains how The SwimShop collects customer information, how The SwimShop uses it and what your access rights to the data are.

Information Collected
When you use the The SwimShop website to browse or for online shopping, The SwimShop collect the details provided by you together with the information The SwimShop learn about you from your use of The SwimShop’s Products or services and the transactions you undertake when visiting The SwimShop’s store, such as:

Basic Personal Details
When you register for a The SwimShop card, create an online profile or shop online, The SwimShop ask you for basic personal details including:
your name and surname;
your email address;
your mobile number;
your identity number; and
your date of birth; and
your business details if you register as a business

The SwimShop uses secure and reputable payment processors. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, The SwimShop follows all PCI-DSS requirements and implements additional generally accepted industry standards. On occasion, The SwimShop will ask you to voluntarily provide additional information, for example:

• Your opinion of The SwimShop’s Products and services through feedback or Product reviews
• Your communication preferences, including newsletters
• Our Face Book and Instagram pages

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms.

We Use Cookies
Like many online service providers, The SwimShop uses cookies for the purpose of facilitating your use of The SwimShop’s Site and to find out how The SwimShop’s service may be improved. The SwimShop uses cookies and other technologies to collect and analyse information about you and your usage of The SwimShop’s site to test, analyse, deliver, and personalize The SwimShop’s content and the experiences you receive.

Cookies are small text files that are stored on your computer by your browser when you visit a website. You can find out more about cookies by visiting https://www.allaboutcookies.org/

Use of your Information

The SwimShop uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, or in person. This includes direct marketing activities like promotional offers, news and information about Products and services that The SwimShop thinks will be of interest to customers. The SwimShop also contacts customers to obtain feedback that will help improve its Products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant third party communications done in conjunction with ourselves.

Different Types of Cookies

Our website uses cookies for the following purposes:

Access
We use access cookies to identify subscribers and ensure access to subscription-only pages. You understand you are participating in a public forum and that your submitted content and other personal information will be available to all other users of the Sites, the Community and potentially Third Party Sites;

Fraud prevention
We use fraud prevention cookies to monitor and prevent suspicious activity and fraudulent traffic.

Functionality
Functional cookies are used to provide basic functionalities when using The SwimShop’s Site, such as the possibility to set your preferences or to remember your previous delivery addresses and recipients.

Performance
We use these cookies to monitor Site performance. This allows us to provide The SwimShop’s visitors with a high quality experience by quickly identifying and fixing any issues that arise. For example, The SwimShop might use performance cookies to track error messages, and to determine improvements to The SwimShop’s Site.

Analytics
We use analytical cookies to optimise The SwimShop’s service. For example, to optimise the usability of The SwimShop’s website by AB-testing a new feature, to make the website more user-friendly and to analyse how you use The SwimShop’s service. The SwimShop use cookies to help us understand The SwimShop’s audience and the success of advertising campaigns. The SwimShop also use analytical cookies to stop bots and malicious behaviour like spam. When The SwimShop uses analytical cookies, this could include third party cookies. These third party analytical cookies process personal information.

Personalisation
We use personal cookies to improve your experience of The SwimShop’s Products by personalising The SwimShop’s Sites. For example, The SwimShop help you to find new content and recommend email alerts based on the topics you read. You can manage elements of personalisation in your account.

The SwimShop does not have access to or control over (personal data collected via) these cookies or other features that advertisers and third parties may use. Our Privacy & Cookie Policy is therefore not applicable to these cookies, and The SwimShop refers you to their Privacy Statements to read how they handle your data. The SwimShop may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or when you complete forms.
Some cookies are associated with your account. Other cookies are not tied to your account but are set on a browser or device. There are two broad categories of cookies:

Persistent cookies
Persistent cookies remain on your device until deleted manually or automatically.

Session cookies
Session cookies remain on your device until you close your browser when they are automatically deleted.
The SwimShop is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.

Your Rights Regarding Cookies

You may wish to opt-out from The SwimShop from using Cookies at any time by editing your preferences in your Account Profile.

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.